Need help? We're here for you.
For questions, issues, or feedback:
Email: artyom.vasilyev@outlook.com
We typically respond within 24-48 hours.
How does Photomancy work?
Each day, Photomancy randomly selects a photo from your library and transforms it into a personalized card with unique mystical artwork, an interpretation, and a song recommendation. After you reveal the card, you'll answer a short reflection — a few quick questions about your photo, followed by a personal insight just for you.
Why does the app need photo access?
Photomancy needs access to your photos to create personalized experiences from your memories. We only access one random photo at a time and never browse or store your photo library.
How often can I get a new reveal?
When does my daily card reset?
Your cooldown timer starts after each card generation. Check the timer in the app header to see when your next reveal is available.
Can I choose which photo to use?
No, the app randomly selects a photo from your library. This randomness is part of the surprise experience.
What is an Instant Card?
If you're on cooldown and can't wait, you can purchase an Instant Card to generate one extra card right away. It's a one-time purchase that bypasses your current cooldown.
Does an Instant Card reset my cooldown timer?
No. Your regular cooldown timer continues as normal. The Instant Card only generates one extra card — it doesn't change when your next free card becomes available.
How do I buy an Instant Card?
When you're on cooldown, tap the "Reveal Next Card" button at the top of the screen. This opens the Instant Card purchase screen.
How do I subscribe?
Open the app and follow the prompts to choose Basic or Premium. Both plans include a 3-day free trial.
How do I cancel my subscription?
Will I lose my cards if I cancel?
Your previously generated cards remain saved on your device. You just won't be able to generate new ones. If you reinstall the app, only your most recent card can be recovered from our servers — older cards will be lost.
How do I restore my subscription on a new device?
Open Photomancy and tap "Restore Purchases" on the subscription screen.
The app says "Photo Access Required"
My card won't load / stuck on loading
The app crashed or won't open
Note: Reinstalling will remove your card history. Only your most recent card can be recovered automatically.
What is reflection?
After each card reveal, you'll answer a few quick multiple-choice questions about your photo. Your answers shape the next question — each one builds on the last. Once you're done, you get a personal insight — a short text written just for you based on your responses.
Can I skip the reflection?
The reflection appears automatically after you scratch and reveal your card. You can dismiss it at any time.
Where are my reflections saved?
Your reflection answers and insights are stored securely. They're tied to the card that triggered them.
How do I listen to the recommended song?
Tap the song button on your card and choose Spotify or Apple Music.
How do I share my card?
Tap the share button in the top right corner of your card to share to Instagram Stories or other apps.
Are my photos uploaded to the cloud?
Your original photo is sent securely to our servers only during card generation, then immediately discarded. We never store your original photos.
Where are my cards saved?
Your full card history is stored locally on your device. We also keep a copy of your most recent card's AI-generated artwork and metadata on our servers, so it can be recovered if you reinstall the app. Your original photos are never stored on our servers.
For more details, see our Privacy Policy.
Photomancy is for entertainment purposes only.